Shiela Wycoco

About Me

I am a versatile and detail-oriented administrative support professional with extensive experience in office management, project coordination, and customer support. With a strong background in sales support and collaborating with senior management, I bring a proactive approach to every task, ensuring smooth operations and effective communication. My adaptability and commitment to confidentiality enable me to excel in fast-paced environments, where I maintain a high standard of professionalism. I am eager to contribute my skills to enhance team efficiency and support organizational success.

Education

B
Biology

Velez College - (2002 - 2006)

Experience

S
Secretary

Prince Mohammed Bin Abdulaziz Hospital - (2016 - Now)

Acted as the primary contact for all academic and training-related inquiries, improving response efficiency by 50% through effective communication management. Proactively managed executive scheduling, travel planning, and workspace organization, ensuring smooth operations and compliance with financial guidelines while collaborating on event planning and project coordination to support team deliverables.

B
Bid Support Specialist (APAC)

IBM Business Services, Inc - (2016 - 2016)

Coordinated cross-departmental efforts to deliver cohesive messaging in proposals, supporting seamless bid management and compliance with all RFP requirements. Performed comprehensive administrative, financial, and service functions, maintaining a bid library to streamline future proposals and enhance efficiency for sales representatives and bid managers.

B
Bid Support Specialist

IBM Business Services, Inc - (2012 - 2015)

Supported an Order Management team by providing presales and post-sales assistance, including bid proposals, quotations, pricing approvals, and order processing, while also coordinating senior management schedules for bid approvals. Improved bid success rates through developing proposal templates and served as a key liaison for finance, IT, and marketing, increasing profitability and productivity through streamlined quality control and minimized downtime.