Ma Angelie Villoria

Ma Angelie Villoria

I have been working for more than 14 years now, starting as a Technical Support Representative and in hospitality. I want to express my interest in the part-time Virtual Assistant position. With several years of experience in guest service, guest relations, and restaurant reservations / administration in a busy hotel environment, I bring a strong background in administrative support, operations coordination, and customer service-skills that align closely with the demands of a virtual assistant role. In my current role, I manage a wide range of responsibilities, including handling correspondence and supporting the management team with daily administrative tasks , ensuring every guest request is well coordinated and taken care of . Working in a fast-paced hospitality setting has sharpened my ability to stay organized under pressure, prioritize effectively, and communicate clearly with diverse teams and clients. These are critical qualities I'm eager to bring into a virtual setting. I am highly proficient in tools such as Microsoft Office Suite, Google Workspace, and POS systems, and I have recently begun expanding my knowledge into project management and communication platforms like Trello, Slack, and Zoom. I am also comfortable handling confidential information, managing calendars, booking appointments, and supporting teams remotely. What draws me to the virtual assistant role is the opportunity to use my organizational and administrative strengths in a flexible, remote environment while continuing to support teams and businesses in achieving smooth operations. I am a self-starter, detail-oriented, and committed to delivering quality work, whether independently or as part of a team.I would welcome the opportunity to contribute to your team and support your business goals. Thank you for considering my application. I am available at your convenience for an interview and look forward to the possibility of working together.