Jerwin Ringconada

Major in Human Resource Management

University of Mindanao Panabo College - (2015 - 2019)

Key Accounts Officer

GrabFood PH - Impact - (2023 - Now)

Job responsibilities:

Sales

• Lead generation and research (both remotely over the phone and in-person pitching)

• Other lead generation activities such as flyering, attending trade events, etc.

• Scheduling for and pitching to restaurant owners, staff or managers

• Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure

• contract signing and proper transition to onboarding activities.

Content and Onboarding

• Content and Onboarding, include, but is not limited to, ensuring that data and documents collected are complete and in alignment with requirements, adhering to procedures and standards.

• Encoding merchant information from online and offline sources onto a content platform.

• Conducting training for partner merchants to be familiar with the workflow and forthcoming merchant app or portals

• Facilitating information changes for partner merchants when requested.

• Acquire and update knowledge on procedures related to relevant processes.

• Strive to meet individual and team key performance metrics.

• Liaise with other departments when required.

Operations and Admin Assistant

QuEST Global Services Pte Ltd. Singapore - (2021 - 2023)

Job responsibilities:

Operations assistant - (Virtual support to Singapore Team)

• Provide virtual support to Operations Manager for any site issue

• Keep internal documents/trackers up to date for monitoring of workers' status and records

• Work closely with the operations manager to provide swift response to employee's complaints or customer concerns.

• Participate in weekly meetings together with the entire team to discuss invoicing matters and payment collections from customers.

• Sending email updates to the team or to the   customers for any information or concerns 

• Store, file and retrieve documents/reports as and when needed.

• Keeping in touch with all employees under shipyard projects to check for any site concerns

• Answering calls or calling employees to give updates/information 

• Handling of gate passes for employees who enter the yard through a system (ISRP) in Singapore who work under Keppel Shipyard projects.

HR Admin Assistant (Panabo Branch Office)

• Data entry and general maintenance of Corporate, HR and Accounts file storage in cloud-based portals, but excluding analytic services performed on stored data.

• Timesheet entry, calculation, compiling and verifying all inputs.

• Attending to queries regarding timings and follow up of timesheets through emails and phone calls. 

• Maintenance and upkeep of master data files and timesheets.

• Collating and verifying data on timesheets for billing purposes for customers.

• Support in invoice calculations, preparation, submission and collection from customers, resolving invoice and timesheet discrepancies.

• Booking of air tickets and hotel accommodation for all employees in Qatar project

• In charge for checking and verifying credit note requests from customers 

Site Coordinator - Indonesia

QuEST Global Services Pte Ltd. Singapore - (2022 - 2023)

Job responsibilities:

• On-site monitoring for employee’s daily attendance and concerns.

• Coordinate with the Commissioning Manager for employee’s contract extensions / terminations, follow up for P.O approval and other ad hoc tasks

• Travel bookings include flight tickets, land transportation and hotel bookings during employees’ vacations or during the mobilization and demobilization phase.

• Monthly timesheet review and verification for Manager’s for approval

• Coordinate with the payroll team regarding invoicing matters

• Getting approval from Program Head for employees benefits and other claims

• Liaise with the Indonesian partner Office for employee’s visa processing and renewal

• Coordinate with one of the Philippine Agencies (Sanguine) for OEC processing of new employees or re-entering of employees under contract.

Talent Acquisition

Global EPC Solutions Inc. Subsidiary of QuEST Global Singapore - (2019 - 2021)

Job responsibilities:

• Liaise with the team leaders or supervisors with regard to the requirements given.

• Sourcing and screening of resumes for the current hiring needs of the various requirements of clients.

• Sourcing of profiles from databases, web portals (paid and non-paid sites) like LinkedIn, indeed, Monster, Job Street, and Job’s bank. 

• Responsible for job posting through social networking sites and professional sites like LinkedIn, indeed, Monster, Job Street, Job’s bank, and other paid and non-paid sites. 

• Reviewing of resumes and credentials for the appropriate skills, experience and knowledge related to the position required by the clients.

• Conduct preliminary interviews for interested applicants and evaluate their qualifications, level of interest, reasons for seeking a new job and checking their availability. 

• Provides interview feedback to the candidates.

• Finalize and recommend the most qualified and suitable candidates to the clients.

• Setting up an interview with the client and follow up for feedback.

• Ensuring that the candidates can join on the committed date to the client.

• Participate in weekly group meetings and discuss about recruitment status and issues.

• Responsible for developing strong relationships between the candidates and the client.

• Making daily, weekly, monthly reports of daily calls and requirements for evaluation.

• Maintaining an Excel sheet for all candidates sent to the client using Google Sheets, Google drive and the status of the requirements.

• Keeping a potential profile in a database from high to low profile personnel based on their skills, experience and qualifications.