JELENE PINLAC

About Me

I am a Physical Education graduate with teaching experience, and a dedicated Virtual Assistant and Customer Service Specialist, passionate and committed in providing efficient support and creating exceptional experiences for clients and customers.

Education

B
Bachelor Of Physical Education

Don Honorio Ventura State University - (2019 - 2024)

Experience

C
Customer Service Associate

Ekom Global (Franco Group of Company) - (2020 - 2020)

Answer customers queries via messages and calls.
Data Entry and Record Keeping. 
Monitor and track orders.

C
Customer Service Representative

Digits.PH (Franco Group of Company) - (2021 - 2021)

Answer customers queries via messages and calls. 
Data Entry and Record Keeping.
Manage and organize electronic files and documents.
Monitor and track orders.

V
Virtual Assistant

Franco Group of Retail Trade OPC/VOCE'FGC - (2022 - 2022)

Answer customers queries via messages and calls. 
Data Entry and Record Keeping. 
Manage and organize electronic files and documents.
Create product advertisement. 
Monitor and track orders.
Trainer of new employees.

P
PE Teacher / Homeroom Teacher

Mohammed Bin Khalid Al Nahyan School - (2024 - Now)

Managed classroom routines, monitored student progress and behavior, delivered tailored lessons and interactive sports/wellness activities, fostered teamwork and discipline, coordinated with staff and parents well.