JELENE PINLAC
About Me
I am a Physical Education graduate with teaching experience, and a dedicated Virtual Assistant and Customer Service Specialist, passionate and committed in providing efficient support and creating exceptional experiences for clients and customers.
Education
Bachelor Of Physical Education
Don Honorio Ventura State University - (2019 - 2024)
Experience
Customer Service Associate
Ekom Global (Franco Group of Company) - (2020 - 2020)
Answer customers queries via messages and calls.
Data Entry and Record Keeping.
Monitor and track orders.
Customer Service Representative
Digits.PH (Franco Group of Company) - (2021 - 2021)
Answer customers queries via messages and calls.
Data Entry and Record Keeping.
Manage and organize electronic files and documents.
Monitor and track orders.
Virtual Assistant
Franco Group of Retail Trade OPC/VOCE'FGC - (2022 - 2022)
Answer customers queries via messages and calls.
Data Entry and Record Keeping.
Manage and organize electronic files and documents.
Create product advertisement.
Monitor and track orders.
Trainer of new employees.
PE Teacher / Homeroom Teacher
Mohammed Bin Khalid Al Nahyan School - (2024 - Now)
Managed classroom routines, monitored student progress and behavior, delivered tailored lessons and interactive sports/wellness activities, fostered teamwork and discipline, coordinated with staff and parents well.