Jane Torres
Jane Torres
My name is Jane, and I am a Customer Service Representative with over 6 years of experience in the BPO industry. In my most recent role as a Subject Matter Expert at Concentrix, I focused on handling inbound and outbound technical and billing calls. I also assisted agents with complex customer issues and provided feedback and coaching to help them become proficient in their roles. I am excited to find a new work-from-home opportunity where I can continue to enhance my skills.
Contact Details
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Email
jane.torres1@outlook.com
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Address
3091 B Sylvia St. Nepo Subdivision Angeles City
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Phone
09565069755
About Me
Highly dependable Customer Service Representative with over 6 years of solid BPO experience specializing in inbound and outbound technical and billing accounts. Proven track record as a Subject Matter Expert at Concentrix, skilled at resolving complex customer escalations while coaching and mentoring team agents to achieve operational proficiency. Passionate about delivering high-quality support and eager to transition my expertise into a dedicated, work-from-home role where I can drive team success and customer satisfaction.
